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Thank you for choosing Thryft Trade Ltd! We are committed to providing you with comfortable sleepwear products and ensuring that your order is delivered safely and on time. Below are the details of our shipping policy, please read it carefully.
1. Delivery time
Order processing time: 5-7 working days (excluding weekends and holidays).
Shipping Notification: After your order is shipped, you will receive an email notification containing the logistics number and tracking link.
2. Shipping time
Standard shipping: 20-40 working days (depending on the destination and logistics).
Logistics tracking: You can check the status of your package in real time through the tracking link in the email.
Notice:
Shipping times are estimates only and may be delayed due to customs inspections, holidays or force majeure factors (such as weather or epidemics).
If you have not received the package within the expected time, please contact customer service in time.
3. Shipping fee description
Shipping cost calculation: Automatically calculated based on product weight, size and destination (final shipping cost will be shown on the checkout page).
4. International Shipping Information
Duties and Taxes:
Import taxes may be incurred in some countries/regions and are to be borne by the recipient.
The specific taxes and fees are subject to local customs policies. It is recommended to check in advance.
Customs clearance delay: In case of customs inspection, the logistics time may be extended, please be patient.
5. Package exception handling
Logistics not updated: If there is no logistics information for more than 7 days, please contact [email protected] for verification.
Package lost/damaged:
Please provide photos and description within 48 hours of receipt and we will assist in claims or reissue.
6. Contact Us
If you have any shipping-related questions, please contact customer service via the following methods:
www.thryfttrade.com